Class Overview

This is a Look-and-Learn course.

Maximize your texture business.

There’s never been a more critical time for companies to build and sustain deeper, more meaningful connections with all guests—not only to grow their relationships but to protect them. Join us for this 3-hour educational event with a member of Aveda’s Global Texture Team and learn to create systems that ensure a common language and consistent timing measures for all guests. Create safe, equitable places for every guest.

Transition into a new standard of hair consultation.


LEARN

  • How to apply inclusive language into all scheduling consultations
  • How to recognize texture cues over the phone
  • To build equity and trust amongst team members and guests
  • To evaluate benchmarks to fill gaps and needs for textured hair services


Complimentary


This class will be recorded for internal purposes only and will not be distributed.

Tuesday, August 31, 2021

12pm - 2pm ET

Tuesday, September 21, 2021

1pm - 3pm ET

Tuesday, October 19, 2021

3:30pm - 5:30pm ET