This is a Look-and-Learn course.
Maximize your texture business.
There’s never been a more critical time for companies to build and sustain deeper, more meaningful connections with all guests—not only to grow their relationships but to protect them. Join us for this 3-hour educational event with a member of Aveda’s Global Texture Team and learn to create systems that ensure a common language and consistent timing measures for all guests. Create safe, equitable places for every guest.
Transition into a new standard of hair consultation.
- How to apply inclusive language into all scheduling consultations
- How to recognize texture cues over the phone
- To build equity and trust amongst team members and guests
- To evaluate benchmarks to fill gaps and needs for textured hair services
PREREQUISITE: Complete the Texture Essentials ELearning
This class will be recorded for internal purposes only and will not be distributed.
Tuesday, February 21, 2023
12pm - 2pm ET
Tuesday, May 9, 2023
3pm - 5pm ET