Class Overview

This is a Look-and-Learn course.

Maximize your texture business.

There’s never been a more critical time for companies to build and sustain deeper, more meaningful connections with all guests—not only to grow their relationships but to protect them. Join us for this 3-hour educational event with a member of Aveda’s Global Texture Team and learn to create systems that ensure a common language and consistent timing measures for all guests. Create safe, equitable places for every guest.

Transition into a new standard of hair consultation.



  • How to apply inclusive language into all scheduling consultations
  • How to recognize texture cues over the phone
  • To build equity and trust amongst team members and guests
  • To evaluate benchmarks to fill gaps and needs for textured hair services


PREREQUISITE: Complete the Texture Essentials ELearning




This class will be recorded for internal purposes only and will not be distributed.  


Tuesday, February 21, 2023

12pm - 2pm ET

Tuesday, May 9, 2023

3pm - 5pm ET